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Talking ATMs in India - An Overview
Today in India thousands of Talking ATMs are deployed across different parts of the nation. These Talking ATMs are made available to provide customer service to persons with blindness for independent ATM transaction along with privacy and security. These ATMs are inclusive and are used by sighted as well as blind persons. Talking ATMs are equipped with text to speech technology which provides voice instructions that enables blind persons to perform their ATM transactions. The ATMs are equipped with audio jack and deliver voice guidance privately through the user's earphone to prevent others from hearing the transaction. Talking ATMs also offers another important security option to users to hide (no screen text shown) ATM screens. Voice guidance is very easy to follow as instructions are in the form of interactive voice response (IVR). Talking ATMs for blind allow users to exercise their choice of transaction using ATM keypad only. Each Talking ATM has a universal earphone jack to accommodate all standard 3.5 mm earphones. It is recommended by banks that a user should carry his/her own earphone to access a Talking ATM.
Our core idea is to maintain a database of all Talking ATMs in India installed by nationalized, private, foreign and cooperative banks. This website is mainly a quick and easy search tool for various platforms and devices.